Shipping Policy

Ronwol Felt ships handmade wool felt products worldwide from our studio in Shenzhen, China.

1. Processing Time
- All orders are processed within 1-3 business days.
- Handmade items may take up to 5 business days to prepare for shipping.

2. Shipping Destinations
- We offer shipping to the United States, Canada, the United Kingdom, Australia, and other countries worldwide.
- Please check the checkout page for specific delivery times to your location.

3. Shipping Costs & Carriers
- Standard shipping to the US: Free for orders over $50, otherwise $5.99.
- Standard shipping to other countries: Calculated at checkout based on weight and destination.
- We use trusted international carriers such as China Post Registered Air Mail, DHL, and FedEx.

4. Customs & Duties
- International orders may be subject to customs duties and taxes, which are the customer's responsibility.
- Ronwol Felt is not liable for delays caused by customs clearance.

If you have any questions about shipping, please contact us at kremstian@gmail.com.